Privacy

Privacy Policy

Last updated: May 14, 2026

1. Information We Collect

We may collect personal, technical, bike-related, and account information necessary to provide CertiBike services.

Name and email address
Bike serial numbers and QR identifiers
Ownership history
Service and certification records
IP address and device information
2. How We Use Your Data

We use your information to provide services, verify ownership, coordinate recovery operations, process payments, and improve platform security.

3. Legal Basis for Processing

Under GDPR, processing may be based on contractual necessity, legitimate interests, legal obligations, or user consent.

4. Sharing of Information

We may share limited data with partner bike shops, logistics providers, payment processors, and authorities when legally required.

5. Public Bike Information

When a QR code is scanned publicly, limited information such as bike model, verification status, and theft status may be visible.

6. Data Security

We implement encrypted communications, secure authentication systems, restricted access controls, and fraud prevention measures.

7. Your Rights

Users may request access, correction, deletion, portability, restriction, or objection regarding personal data.

8. Cookies and Analytics

Cookies may be used to maintain sessions, analyze platform usage, and improve user experience.

9. Third-Party Services

CertiBike may integrate with third-party providers and external services.

Privacy Contact

support@certibike.com

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