Privacy Policy
Last updated: May 14, 2026
We may collect personal, technical, bike-related, and account information necessary to provide CertiBike services.
We use your information to provide services, verify ownership, coordinate recovery operations, process payments, and improve platform security.
Under GDPR, processing may be based on contractual necessity, legitimate interests, legal obligations, or user consent.
We may share limited data with partner bike shops, logistics providers, payment processors, and authorities when legally required.
When a QR code is scanned publicly, limited information such as bike model, verification status, and theft status may be visible.
We implement encrypted communications, secure authentication systems, restricted access controls, and fraud prevention measures.
Users may request access, correction, deletion, portability, restriction, or objection regarding personal data.
Cookies may be used to maintain sessions, analyze platform usage, and improve user experience.
CertiBike may integrate with third-party providers and external services.
Privacy Contact
support@certibike.com